Refund and Return Policy for Pegasus Horses
This policy outlines the conditions under which returns and refunds are processed.
1. Return Eligibility
Returns are accepted within [Number] days of delivery for eligible items. Items must be in their original condition, unworn, and with all tags attached.
2. Return Process
To initiate a return, please contact us at [Your Email Address] or [Your Phone Number] to obtain a return authorization number.
3. Refund Policy
Refunds will be issued to the original payment method once the returned item is received and inspected. Shipping costs are not refundable.
4. Exceptions
Certain items may not be eligible for return due to hygiene or safety concerns. Please contact us for clarification.
5. Damaged Items
If you receive a damaged item, please contact us immediately to report the damage and initiate a return.
